Pola Komunikasi Interpersonal Pramuwisata di Keraton Kasepuhan Cirebon Jawa Barat

Hadi Mulyana; Zia Kemala

doi:10.32659/tsj.v7i1.152

Authors

Hadi Mulyana Sekolah Tinggi Ilmu Ekonomi Pariwisata YAPARI Bandung, Indonesia
Zia Kemala Sekolah Tinggi Ilmu Ekonomi Pariwisata Yapari Bandung, Indonesia

DOI:

https://doi.org/10.32659/tsj.v7i1.152

Keywords:

Interpersonal Communication, Tourist Guide, Keraton Kasepuhan

Abstract

This study aims to determine the effective interpersonal communication by Tour Guides at the Keraton Kasepuhan Cirebon as an educational process in conveying the historical value of the Keraton Kasepuhan Cirebon. In an effort to answer these problems, using the constructivist paradigm and qualitative descriptive methods, the researchers collected data from in-depth interviews, observations and literature studies. The analysis was carried out using an analytical model by Miles & Hubberman, namely through the process of data reduction, data presentation and conclusion drawing/verification. Effective interpersonal communication namely openness, empathy, supportive attitude, positive attitude, and equality. it well. all qualities have been executed optimally.

References

Beebe, A Steven, 2011, Interpersonal Communication Relating to Others, Sixt Edition, PEARSON Education Inc

Cangara, H. 2008. Pengantar Ilmu Komunikasi. Jakarta: PT. Raja Grafindo Persada.

Devito, J. A., 2011. Komunikasi Antar Manusia. Tangerang Selatan: Penerbit Karisma Publishing Group.

Hanani,Silfia 2017, Komunikasi Antarpribadi Teori dan Praktik, Ar Ruzz Media

Liliweri, Alo.2003. Dasar-Dasar Komunikasi Antar Budaya.Yogyakarta : PustakaPelajar

Jalaluddin Rakhmat, 2012. Psikologi Komunikasi, (Bandung: PT Remaja Rosdakarya),

Muhammad, Arni. 2002. Komunikas Organisasi. Jakarta: Bumi Aksara.

Mulyana, Deddy. 2004 Metode Penelitian Kualitatif: Paradigma Baru Ilmu Komunikasi dan Ilmu Sosial lainnya. Bandung: Remaja Rosdakarya.

Muhajir, 2015, Menjadi Pemandu Wisata Pemula. Jakarta: Grasindo.

Meleong, Lexy.J. 2009. Metodologi Penelitian Kualitatif. Cetakan ke28th.Bandung: PT. Remaja Rosdakarya.

Rachman, Arief F. H. H. P. S., 2013. Pemandu Wisata. Jakarta: Media Bangsa.

Sugiyono, 2009. Memahami Penelitian Kualitati. Bandung : CV. Alfabeta.

Suranto AW, 2011. Komunikasi Interpersonal, Graha Ilmu, Yogyakarta.

Wiryanto, 2004. Pengantar Ilmu Komunikasi, Jakarta, PT. Grasindo. Sumber

SUMBER JURNAL

EN Bahriyah., (2013). Komunikasi Interpersonal Pemandu Wisata dalam Mengenalkan Indonesia pada Wisatawan Mancanegara https://repository.uksw.edu

Yazid, P. T., (2016). Perilaku Komunikasi Tourguide Freelance Dalam Memperkenalkan Objek Wisata Kota Bukittinggi.

Jurnal KOM FISIP. Vol 3 No. 2. Retrieved April 09, 2020, from https://jom.unri.ac.id/index.php/JOMFSIP/article/view/11186

Purba M. D., E,. Ni Made O. K,. dan I Ketut S,. (2017). Persepsi Wisatawan Terhadap Kualitas Pelayanan Pramuwisata Lokal Di Hidden Canyon Beji Guwang, Kabupaten Gianyar Bali. Jurnal Analisis Pariwisata. Vol. 17, No 2. Retrieved April 09, 2020, from https://ojs.unud.ac.id/index.php/jap/article/view/36488

Renny Hidayat, Jaya Purnawijaya., (2019). Strategi Komunikasi Jakarta GoodGuide Dalam Meningkatkan Awareness Publik Terhadap Daya Tarik Wisata Kota Tua, Jakarta. https://ojs.stiami.ac.id/index.php/lugas/article/view/442

SUMBER ONLINE:

https:/skkni.kemnaker.go.id.

https://www.wftga.org.

https://www.radarcirebon.com/2013/08/28/pemandu-wisata-di-keraton

kasepuhan-terampil-komunikasi-dan-bahasa-asing