NURHALIZA, Sheila; HANDAKA S, Asep Agus; JUNIRAHMA, Nur Sakinah; HERMANTO, Bambang; KOMALADEWI, Rita. Complaint Management System Analysis to Improve Visitor Satisfaction: Case Study: Puncak Darajat Highland. Tourism Scientific Journal, [S. l.], v. 10, n. 2, p. 259–275, 2025. DOI: 10.32659/tsj.v10i2.447. Disponível em: https://www.jurnal.stiepar.ac.id/index.php/tsj/article/view/447. Acesso em: 21 aug. 2025.